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For Founders

The HubSpot Setup Playbook for Founders.

The Plan

Five Steps, One at a Time.

This supports step 4 of the Founder Playbook.

The Five Steps at a GlanceStep 1 connect your email and domain, step 2 clean and label contacts, step 3 build a form and page, step 4 write the follow-up, step 5 hand off to sales. Step 12 to 3 hoursEmail and Domain Step 22 to 3 hoursContacts Step 32 to 3 hoursForm and Page Step 42 to 3 hoursFollow-Up Step 52 to 3 hoursHand Off to Sales

How a Lead Moves Through the System

How a Lead Moves Through the SystemA visitor arrives from a tagged link, fills in a form, becomes a contact with an owner, source and stage, receives nurture emails that stop on reply or booking, becomes a qualified lead, and creates a task for the owner. Visitor Form Contact Nurture Qualified Owner Task Arrives froma tagged link One qualifyingquestion Owner, sourceand stage set Stops on replyor booking Meets yourone-sentence rule Due thesame day
Steps 1 to 2

Lay the Foundation.

Step 1

Connect Your Email and Your Domain

Ready when: A test email to a personal Gmail shows all three sender checks (SPF, DKIM and DMARC) as PASS under Show original.

Step 2

Clean and Label Your Contacts

Ready when: Five random contacts each show an owner, a source and a lifecycle stage (where the contact stands, from Subscriber to Customer).

Steps 3 to 4

Capture and Follow Up.

Step 3

Build One Form and One Page

Ready when: A test submission appears on a contact record within a minute, with its source, owner and stage filled in.

Step 4

Write the Four-Email Follow-Up

Ready when: You run a fake lead through the whole path and each email goes out on the right day.

Step 5

Hand Off and Measure.

Step 5

Hand Off to Sales

Ready when: A test lead qualifies and a task appears for the right owner with a due date.

The Weekly Scorecard: check five numbers every Monday
NumberIt AnswersWhere to Find It
New LeadsIs capture working?Contacts, filtered by create date
Qualified LeadsIs the traffic any good?Contacts, filtered by lifecycle stage
Meetings BookedIs the handoff working?Meetings or Activities
Pipeline CreatedIs it worth the effort?Deals, filtered by create date, in dollars
Hours to First TouchAre leads going cold?Contact create date to first activity

Doug can set this up with you and wire it to your sales process.